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Frequently asked
QUESTIONS
Frequently asked questions
FAQ
We charge a flat rate of $9.99 for shipping and handling within Australia, regardless of the number of books you order. We use Australia Post to deliver your books, and you can track your order on their website using the tracking number we provide in your confirmation email.
There is no delivery charge for our Adelaide based clients. That's right it is FREE.
We process and dispatch your order within 1-2 business days of receiving your payment. The delivery time depends on your location and the shipping method you choose. For local (Adelaide) orders, you can expect to receive your order the next business day, when ordered by 5pm. For interstate orders, you can expect to receive your order within 3-7 business days. These times are dependent on Australia Post and can vary.
You can contact us several different ways:
- by email: hello@serbianstudio.com.au (hello@serbianstudio.com.au)
- by phone 0468 348 011
- by filling out the contact form on our website
- by messaging us via our Instagram a(https://www.instagram.com/serbianstudio/)nd Facebook (https://www.facebook.com/serbianstudio/)pages
We are always happy to hear from you and to assist you with any inquiries or issues you may have. We appreciate your feedback and suggestions on how we can improve our service and products. Thank you for choosing our online bookstore!
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